JetBlue Airways offers a range of travel services at its Boston office making it easier for the traveler to manage their reservation through its offices.
Whether you’re flying with JetBlue for the first time or are a frequent traveler, let’s delve into all the services and amenities offered at its Boston office and how passengers can make the most of it.
JetBlue Airways Office in Boston, Massachusetts, USA
JetBlue Airways’ representative at the Boston office assists passengers with all their travel needs as the office consists of well-trained professionals who offer tailored travel assistance.
The airliner allows passengers to book a new flight, change flight dates/destinations, cancel flights, request flight upgrades, purchase add-ons, and more.
Passengers can visit the Boston office to seek in-person assistance regarding booking flights, managing reservations, baggage claims, adding extra baggage, pert travel, upgrading class of service, seat selection, and more.
Here are the necessary details that passengers must know before heading to the JetBlue office in Boston:
| Airlines Name | JetBlue Airways |
| IATA Code | B6 |
| ICAO Code | JBU |
| City | Boston |
| Country | USA |
| Airport | General Edward Lawrence Logan International Airport (BOS) |
| Terminal | Domestic: Terminal C International Departures: Terminal C International Arrivals: Terminal E |
| Address | JetBlue Airways Corporation, 1 Harborside Dr, East Boston, MA 02128, US |
| Phone Number | 1-800-JETBLUE (1-800-538-2583) |
| Baggage Service Office | 1-617-716-3545 1-617-716-3517 (fax) |
| Ticket Counter Hours | 2:30 am – 11:30 pm |
| TSA Security Checkpoint | 3:00 am – 11:30 pm |
| Skycap/Curbside | No/No |
| Cashless Lobby | Yes Cash will not be accepted |
| Self-Service Kiosk | Yes |
| Priority Security | Yes |
| Jetbridge Access | Yes |
| mail@jetblue.com | |
| Website | https://www.jetblue.com/ |
Jetblue Airlines Boston Office Map
JetBlue Airways Boston office is located at 300 Terminal C, Boston, MA 02128, and is closely located to all transportation hubs making it easily accessible for passengers. Below is the interactive map that passengers can easily access to reach the office to seek further assistance with their reservation:
Queries Handles by the Boston Office
The JetBlue Airways Boston airport office handles all travel queries at 300 Terminal C, Boston, MA 02128. The airline offers assistance with flight check-in, cancellation, delays, and flight rebooking options.
In addition, the office helps passengers with lost and found services, visa documentation, and special assistance for passengers with disabilities. Also, JetBlue supports passengers with loyalty program benefits, seat upgrades, and last-minute travel arrangements.
| Flight booking and reservations | Destination information and travel guides | Changes or modifications to existing bookings |
| Fare inquiries and promotions | Weather-related travel advisories | Travel alerts and notifications |
| Travel document validation | Group bookings and discounts | Airport transfer services |
| Cabin upgrade options | Connecting flight arrangements | Baggage allowances and restrictions |
| In-flight amenities and entertainment options | Excess baggage fees | Handling of damaged baggage claims |
| Lost or delayed baggage assistance | Wi-Fi and connectivity services | Seat selection and preferences |
| Baggage wrapping services | Assistance with online check-in | Assistance for unaccompanied minors |
| Entertainment options for children | Visa and passport requirements | Refund requests and policies |
| Child and infant ticketing policies | Travel insurance options | Rebooking options during irregular operations |
| Special assistance requests | Feedback and complaints resolution | Lost and found inquiries |
| Loyalty program membership | Pre-flight medical assistance | Assistance for passengers with disabilities |
| Pet transportation guidelines | Airport lounge access | Duty-free shopping options |
| Currency exchange services | Traveling with sports equipment | Lounge access for elite members |
JetBlue Airways Corporate Office
JetBlue Corporate office oversees administrative planning, the airline’s operation, marketing initiatives, and partnerships. It mainly caters to business development rather than direct assistance to passengers. It is a vital hub for passengers, shaping their travel experience and service quality.
Any passenger seeking a resolution to high-level concerns regarding corporate matters can connect to the office by visiting in person or posting a query on the airline’s website.
| Address | 27-01 Queens Plaza North, Long Island City, NY 11101, United States |
| Phone | +1 (718) 286-7900 |
| ir@jetblue.com |
JetBlue Airways Boston Office epitomizes the airline’s sincerity in offering prompt customer service and superior travel service through well-trained staff and passenger-first resolution.
Whether you need assistance with flight booking, baggage, or any reservation aspect, the airline’s office ensures that your trip is nothing short of a memorable experience.
Frequently Asked Questions (FAQs)
The customer service is 1-800-538-2583 which will help passengers with all travel-related assistance. New passengers can book a flight with the airline’s representative.
Passengers can check the status of the JetBlue flight on the airline’s website or through its official mobile app.
Yes, passengers have the option to book the flight tickets at the office with the airline’s representative. JetBlue allows passengers to redeem miles at the office while booking the flight.
You must provide the airline’s 6-digit booking reference that will allow the airline’s representative to retrieve the reservation. You can submit the complaint at the airline’s office or call the Jetblue customer service number at 1-800-JETBLUE (538-2583).
You can contact the JetBlue customer service desk Monday through Friday, 8 AM–5 PM.