Korean Air Seoul Office in South Korea

  260, Haneul-gil, Gangseo-gu, Seoul Gonghang-dong

  customersvc@koreanair.com

  https://www.koreanair.com/

seoul, korea

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The Korean Air head office in Seoul is the primary hub for new and existing travelers helping them book flights, request changes/cancellations, add extra baggage, and other travel-related services.

Let’s delve into the services and amenities available at the Korean Air Seoul Office, ensuring passengers hassle-free travel. 

Korean Air Headquarters/Corporate Office in Seoul

The Korean Air corporate office in Seoul is the central hub for managing the business and is an essential contact center to regulate the necessary travel service.

The corporate office is also the customer care center where passengers can book a flight and also ask Korean Air representatives to assist with the existing reservation. 

To reach the Korean Air head office, here are the essential information that you must know – 

Airlines NameKorean Air
IATA CodeKE
ICAO CodeKAL
CitySeoul
CountrySouth Korea
Address260, Haneul-gil, Gangseo-gu, Seoul Gonghang-dong
Ph. Number+82-2-26567114
Office TimingsOutbound: 05:30–21:00, Inbound: 06:00–23:00
Emailinquiries@koreanair.com
Websitehttps://www.koreanair.com/
AirportIncheon (ICN) International Airport

Korean Air City Sales Office

The Korean Air City sales office offers new flight bookings at attractive fares. In addition, the passengers can also book a last-minute flight deal at a discounted price helping passengers book flights at attractive fares.

Besides, passengers can also book vacation packages, car rentals, hotels, and other travel essential services. Here are the important contact details that you need to know – 

Location:117, Seosomun-ro, Jung-gu, Seoul, Korea
Office Timings:08:30–17:30
Phone:+82 2 26567114
Email:customersvc@koreanair.com

Korean Air Seoul Airport Office

The Korean Air Airport Office at Seoul’s Incheon International Airport (ICN) offers comprehensive customer service to departing as well as arriving travelers.

Located at Terminal 2, the office caters to the diverse needs of the passengers such as baggage service, unaccompanied minor travel, group traveler assistance, priority boarding, check-in, and more. 

The services at the airport office is provided keeping in mind the time limit for your departing flight. For instance, to request a last-minute cancellation with Korean Air, you must do so at least 3 hours before departure to be eligible for a refund. 

The Korean Air head office at the airport helps and guides passengers in case there is a flight delay or any interruption. The airline’s representative offers Right To Care services such as meals and refreshments, internet access, etc about the flight delay.

Here are all the details that you should know to navigate the Korean Air Seoul Incheon Airport Office 

Airport NameIncheon International Airport
Airport CodeICN
Address272 Gonghang-ro, Jung-gu, Incheon, South Korea
Korean Air Operation Office in Seoul 246, Haneul-gil, Gangseo-gu, Seoul, Korea
Arrival TerminalTerminal 2
Departure Terminal Terminal 2

Services offered at the Korean Air Seoul Office

Whether you need to request an add-on for your existing flight booking or request any special service at the Korean Air main office, here are the following services that the airline offers – 

  • Flight changes: Modify travel dates, times, and destinations for your Korean Air booking provided that the request must be made 3 hours before scheduled departure. Fare difference may apply. 
  • Add extra baggage: Purchase an additional baggage allowance for your existing reservation. Pay an extra fee and collect the baggage tags in advance. When you reach the airport on the day of departure, simply submit the baggage tag at the baggage drop-off area to save time.
  • Unaccompanied minor travel: You can arrange travel assistance for minors flying alone by paying an additional fee on top of the airfare. Complete the necessary documentation and check-in at the Korean Air Seoul Office to save time at the airport. 
  • Add an infant to the flight: Add an infant to your existing booking and request seat selection accordingly at the office. You can also request a car seat or book an additional seat for the infant on board. 
  • Special assistance to pregnant women: Request wheelchair support and other required assistance at the airport for expectant mothers. Complete the check-in at the office, and collect the boarding passes as well. When you reach the airport, visit the Korean Air check-in counter, and the escort will be provided with wheelchair assistance to help passengers board the flight. 
  • Escort service for elderly passengers: Book escort services to assist senior travelers at the airport on the day of departure. You can request the elderly service at the Korean Air Seoul Office up to 24 hours before scheduled departure. 
  • Book a new flight: Passengers can book a last-minute reservation at affordable and attractive fares at the Korean Air office. You can pay through cash or credit/debit card. 
  • Cancel the reservation: Passengers can request a flight cancellation with Korean Air at the office by taking assistance from the airline’s assistance. You need a booking reference in order to process the cancellation. 

Korean Air Seoul Office Map

A detailed map of the Korean Air Seoul Office can help passengers easily locate the facility within the city saving time. An interactive map below highlights clear directions and landmarks locating the office for any traveler hassle-free and effortless.

In conclusion, the Korean Air Seoul Office offers unlimited support to new and existing passengers thus offering extensive travel services.

From booking a new flight to managing an existing reservation or handling special services such as office check-in, the airline’s office ensures a seamless travel experience.

For any passengers flying with Korean Air, these services represent an essential resource for hassle-free and reliable travel services. 

Where is the Korean Air Seoul Airport Office located?

The Korean Air headquarters is located at Terminal 1 of Incheon International Airport (ICN), where it provides 24/7 assistance to arriving and departing passengers.

What services can I request at the Korean Air Seoul Office?

You can request services such as flight changes, adding extra baggage, booking new flights, canceling reservations, unaccompanied minor travel assistance, group booking, pet travel, class of service upgrades, and more.

How early should I request cancellation with Korean?

To be eligible for a refund for cancellations, you must do so 3 hours before departure. An unused portion of the ticket is not eligible for a refund. A Korean Air flight cancellation fee may be applicable.

What assistance is available for unaccompanied minors?

Korean Air offers unaccompanied minor travel assistance which includes export service during boarding and baggage drop off. On board, the special crew assistance would be provided for children traveling alone. Korean Air unaccompanied minor service would be provided to passengers between 5 and 15 years old and is subject to an additional fee. 

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