Malaysia Airlines Sepang Office in Malaysia

Malaysia Airlines is the flag carrier of Malaysia and is known for its luxury, world-class hospitality, and extensive network as the airline serves as the gateway to Southeast Asia and beyond. Passengers who want to avail of any last-minute services for their reservation must visit the Malaysia Airlines Sepang Office which serves as a crucial point of contact and strives to offer exceptional customer service. 

Below, we will cover everything from the location of the Malaysia Airlines head office to the services offered here and how it will help passengers with their travel. 

Malaysia Airlines Headquarters/Corporate Office in Sepang

The Malaysia Airlines headquarters is located in Sepang, Selangor, Malaysia, near the Malaysia Airlines Academy (MAB Academy) complex, near Kuala Lumpur International Airport (KLIA).

The office is the primary hub for the airline’s customer service operations day-to-day logistics and corporate functioning. 

Here are all the specific details you need to know about Malaysia Airlines main office:

Malaysia Airlines Booking Office in Sepang

The Malaysia Airlines Booking office facilitates last-minute flight reservations, flight changes, cancellations, and special assistance requests such as wheelchair services and meal preferences. Passengers can access any requests up to 24 hours before the scheduled departure. 

The airline office also assists in visa, immigration and customs, pet travel, and unaccompanied minor travel. 

Malaysia Airlines City Sales Office

The Malaysia Airlines City Sales Office is located in downtown Sepang. It offers in-person services for group booking, vacation packages, hotel reservations, travel insurance, purchase extra baggage allowance, promotion, and loyalty program enrollments.

The city sales office also helps frequent flyer programs to book and upgrade flights in exchange for miles. 

Malaysia Airlines Airport Office

The Malaysia Airlines Airport Office at Kuala Lumpur International Airport (KLIA) serves as the primary hub, where passengers can receive assistance with check-in, baggage service, lost and found, flight delays, pet travel, and unaccompanied minor travel. 

Services Offered at Malaysia Airlines Main Office

The Malaysia Airlines Main Office in Sepang offers convenient services such as:

• 24/7 Customer Service: The Malaysia Airlines agent at KUL airport helps passengers with Frequent flyer program management, last-minute reservation management, and other travel-related services to avoid last-minute issues at the airport.
• Group booking: There is a dedicated service available for passengers traveling in a group of 10 or more. They will be offered check-in assistance as well as last-minute changes offering them flexibility for an enhanced travel experience. 
• Add travel insurance: To prevent any flight disruption or mishap, passengers can add travel insurance last minute at the Malaysia Airlines Sepang office. 
• Seat upgrades: Passengers can request a class of service upgrade either through miles or in cash. Upgrade to premium or business class is subject to availability. 
• Lost and Found Services: Malaysia Airlines’ main office helps passengers with delayed or lost baggage. In case the checked baggage is not recovered, the airline offers fair compensation to the passengers. All related queries are addressed at the Sepang office. 
• Special Assistance: Dedicated assistance would be offered to the visual or hearing-impaired passengers at the airport during boarding as well as at arrival. The services include special escort service, wheelchair arrangements, and free transportation of mobility aids to ensure a hassle-free travel. 

Malaysia Airlines Sepang Office Map

To assist passengers in navigating the Malaysia Airlines main office in Sepang, here is the visual representation of the map. For detailed direction:

• From Kuala Lumpur International Airport, take the North-South Expressway (E6) and exit towards the airport. 
• Follow signage to the Southern Support Zone.
• The Malaysia Airlines Headquarters is located next to the MASkargo Complex.

The Malaysia Airlines Sepang Office serves as a most important center for passengers seeking essential travel services such as ticketing, cargo handling, pet travel, and all other travel-related services.

Its strategic location near KLIA ensures easy access and efficient coordination between the airline’s management and the ground staff. Whether you are a traveler seeking assistance, the Malaysia Airlines headquarters is equipped to meet all your needs. 

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