Qantas Airways Hong Kong Office Contact Details
Qantas Hong Kong office is equipped with well-trained professionals who provide comprehensive travel support. From booking new flights to addressing concerns about baggage, modifications, and travel policies, the Hong Kong office ensures that passengers receive prompt and effective assistance.| Airlines Name | Qantas Airways |
| IATA Code | QF |
| ICAO Code | QFA |
| City | Hong Kong |
| Country | China |
| Address | Hong Kong International Airport, 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong |
| Phone Number | 852 2181 8888 |
| Timings | Monday to Friday from 9am to 4pm |
| customer_support@qantas.com.au | |
| Airport | Hong Kong International Airport (HKG) |
| Website | www.qantas.com |
| Flight Status: | https://www.qantas.com/us/en/travel-info/flight-status.html |
| Online Check-In: | https://www.qantas.com/us/en/travel-info/check-in.html#online-check-in |
Services Offered by the Hong Kong Office
Qantas Airways Hong Kong office provides a range of travel-related services designed to make flying a memorable and comfortable experience. Here are some of the services offered at the Hong Kong office:| Flight booking and reservations | Destination information and travel guides | Changes or modifications to existing bookings |
| Fare inquiries and promotions | Weather-related travel advisories | Travel alerts and notifications |
| Travel document validation | Group bookings and discounts | Airport transfer services |
| Cabin upgrade options | Connecting flight arrangements | Baggage allowances and restrictions |
| In-flight amenities and entertainment options | Excess baggage fees | Handling of damaged baggage claims |
| Lost or delayed baggage assistance | Wi-Fi and connectivity services | Seat selection and preferences |
| Baggage wrapping services | Assistance with online check-in | Assistance for unaccompanied minors |
| Entertainment options for children | Visa and passport requirements | Refund requests and policies |
| Child and infant ticketing policies | Travel insurance options | Rebooking options during irregular operations |
| Special assistance requests | Feedback and complaints resolution | Lost and found inquiries |
| Loyalty program membership | Pre-flight medical assistance | Assistance for passengers with disabilities |
| Pet transportation guidelines | Airport lounge access | Duty-free shopping options |
| Currency exchange services | Traveling with sports equipment | Lounge access for elite members |
Qantas Airways Hong Kong Office Map
The map for Qantas Airways Hong Kong office helps passengers identify the directions and help with seamless navigation. The interactive map given below helps passengers with the travel options available at different points to reach the Hong Kong office.Qantas Airways Corporate Office
The Qantas Airways Corporate Office, headquartered in Sydney, Australia, oversees global operations, sales, and customer handling operations. It ensures that all regional offices, including the Hong Kong office, maintain consistent service standards.| Detail | Information |
| Address | 10 Bourke Road, Mascot, NSW 2020, Australia |
| Phone | +61 2 9691 3636 |
| corporate_communications@qantas.com.au |
FAQs
What is the contact number for Qantas Airways Hong Kong Office?
The Qantas Hong Kong office can be reached at 852 2181 8888 for assistance with flight bookings, flight changes, cancellations, and all other travel services and inquiries.
Can I book tickets directly at the Qantas Hong Kong Office?
Yes, tickets can be booked in person at the Hong Kong office during business hours.
Does the Hong Kong Office assist with baggage concerns?
Yes, the office provides support for delayed, lost, or damaged baggage claims.
How can I check my flight status with Qantas Airways?
You can check your flight status online through the Qantas Airways website or mobile app.
What are the operating hours of the Qantas Hong Kong Office?
The office is open Monday to Friday, from 9:00 AM to 6:00 PM.
Does the Qantas Hong Kong Office assist unaccompanied minors?
Yes, Qantas offers special assistance for unaccompanied minors, ensuring their safety and comfort by offering escort service from the check-in counter until they board the flight.