Qantas Airways Nairobi Office Contact Details
Qantas Nairobi office is equipped with well-trained professionals who provide comprehensive travel support. From booking new flights to addressing concerns about baggage, modifications, and travel policies, the Nairobi office ensures that passengers receive prompt and effective assistance.| Airlines Name | Qantas Airways |
| IATA Code | QF |
| ICAO Code | QFA |
| City | Nairobi |
| Country | Kenya |
| Address | MPF9+Q47, Lower Plains Rd, Nairobi, Kenya |
| Phone Number | 022 6111 1818 |
| Timings | Monday to Friday from 9am to 4pm |
| customer_support@qantas.com.au | |
| Airport | Jomo Kenyatta International Airport (NBO) |
| Website | www.qantas.com |
| Flight Status: | https://www.qantas.com/us/en/travel-info/flight-status.html |
| Online Check-In: | https://www.qantas.com/us/en/travel-info/check-in.html#online-check-in |
Services Offered by the Nairobi Office
Qantas Airways Nairobi office provides a range of travel-related services designed to make flying a memorable and comfortable experience. Here are some of the services offered at the Nairobi office:| Flight booking and reservations | Destination information and travel guides | Changes or modifications to existing bookings |
| Fare inquiries and promotions | Weather-related travel advisories | Travel alerts and notifications |
| Travel document validation | Group bookings and discounts | Airport transfer services |
| Cabin upgrade options | Connecting flight arrangements | Baggage allowances and restrictions |
| In-flight amenities and entertainment options | Excess baggage fees | Handling of damaged baggage claims |
| Lost or delayed baggage assistance | Wi-Fi and connectivity services | Seat selection and preferences |
| Baggage wrapping services | Assistance with online check-in | Assistance for unaccompanied minors |
| Entertainment options for children | Visa and passport requirements | Refund requests and policies |
| Child and infant ticketing policies | Travel insurance options | Rebooking options during irregular operations |
| Special assistance requests | Feedback and complaints resolution | Lost and found inquiries |
| Loyalty program membership | Pre-flight medical assistance | Assistance for passengers with disabilities |
| Pet transportation guidelines | Airport lounge access | Duty-free shopping options |
| Currency exchange services | Traveling with sports equipment | Lounge access for elite members |
Qantas Airways Nairobi Office Map
The map for Qantas Airways Nairobi office helps passengers identify the directions and help with seamless navigation. The interactive map given below helps passengers with the travel options available at different points to reach the Nairobi office.Qantas Airways Corporate Office
The Qantas Airways Corporate Office, headquartered in Sydney, Australia, oversees global operations, sales, and customer handling operations. It ensures that all regional offices, including the Nairobi office, maintain consistent service standards.| Detail | Information |
| Address | 10 Bourke Road, Mascot, NSW 2020, Australia |
| Phone | +61 2 9691 3636 |
| corporate_communications@qantas.com.au |
FAQs
What is the contact number for Qantas Airways Nairobi Office?
The Qantas Nairobi office can be reached at 022 6111 1818 for assistance with flight bookings, flight changes, cancellations, and all other travel services and inquiries.
Can I book tickets directly at the Qantas Nairobi Office?
Yes, tickets can be booked in person at the Nairobi office during business hours.
Does the Nairobi Office assist with baggage concerns?
Yes, the office provides support for delayed, lost, or damaged baggage claims.
How can I check my flight status with Qantas Airways?
You can check your flight status online through the Qantas Airways website or mobile app.
What are the operating hours of the Qantas Nairobi Office?
The office is open Monday to Friday, from 9:00 AM to 6:00 PM.
Does the Qantas Nairobi Office assist unaccompanied minors?
Yes, Qantas offers special assistance for unaccompanied minors, ensuring their safety and comfort by offering escort service from the check-in counter until they board the flight.