Qantas Airways Corporate Office in Sydney (Mascot)

  Qantas Airways Limited, 10 Bourke Road, Mascot, NSW 2020, Australia

  corporate@qantas.com.au

  https://www.qantas.com

sydney, australia

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The Qantas Airways corporate office serves as a nerve center for the airline’s operations and ensures a seamless travel experience for passengers.

Whether you need to book a flight, manage your reservation, or seek customer support, the Qantas Airways headquarters is where you need to resort for all travel-related services.

Let’s delve into the details of the Qantas Airways head office, including its location, services, and other important contacts that help passengers travel as smoothly as possible. 

Qantas Airlines Corporate Office

The Qantas Airways headquarters address is located in Mascot, a suburb of Sydney, Australia which serves as the important administrative hub and operational center for the airlines, managing its global operations and customer service.

Below are the essential details about the Qantas Airways head office address and other important contact information:

Airline Name:Qantas Airways
IATA Code:QF
ICAO Code:QFA
City:Sydney
Country:Australia
Address:10 Bourke Road, Mascot, Sydney, NSW 2020, Australia
Phone Number:+61 2 9691 3636
Customer Care Hotline:13 13 13 (within Australia)
Timings:Monday to Friday: 9:00 AM – 5:00 PM
Website:www.qantas.com
Facebook:Qantas Airways
Twitter:@Qantas
Instagram:@Qantas
LinkedIn:Qantas Airways

Qantas Airways City Sales Office

The Qantas Airways head office also serves as the sales counter where passengers can book new flights and seek assistance on the reservation.

The sales team has a dedicated customer service desk that passengers can contact 24/7 through the helpline number given below.

From Qantas Airways name correction requests to seat selection and addressing flight rescheduling requests to baggage-related inquiries, Qantas Airways ensures passengers have a hassle-free travel journey while offering the service promptly and efficiently.

Location:10 Bourke Road, Mascot, NSW 2020, Australia
Office Timings:Monday to Friday: 9:00 AM – 5:00 PM
Phone:+61 2 9691 3636
Email:reservations@qantas.com

Qantas Airways Sydney Airport Office

Apart from its corporate, Qantas Airways also operates an office at Sydney Kingsford Smith International Airport (SYD). This office provides essential travel support for passengers arriving and departing from Sydney.

Besides, the airline also helps passengers with seat selection and complimentary upgrades to eligible passengers. 

Airport NameSydney Kingsford Smith International Airport
Airport CodeSYD
AddressAirport Drive, Mascot, NSW 2020, Australia
Arrival TerminalTerminal 1 (International)
Departure Terminal Terminal 3 (Domestic)

Services Offered at Qantas Airways Corporate Office

The Qantas Airways head office provides a variety of services to enhance the passengers’ travel experience. These services include:

  • Flight Reservations: Passengers at Qantas corporate office have the option to book a new flight at affordable and discounted fares. The airline also offers special deals for bereavement reasons, and passengers traveling in groups of 10 and above.
  • Baggage Services: You can purchase extra baggage allowance, report lost or damaged luggage, and resolve baggage-related concerns at the Qantas Airway head office. 
  • Special Assistance: Passengers with disabilities, medical conditions, or special needs can request wheelchair assistance, mobility aid services, and personalized travel support at the office. Passengers must fill out the form and submit the required documents. You can book the special service at the office up to 24 hours before scheduled departure. 
  • In-Flight Services Requests: Passengers can request premium meals, additional legroom seats, and onboard Wi-Fi services from the Qantas Airways corporate office. You must provide the booking reference or 13-digit reference number to the Qantas flight representatives that help the airline’s representative receive your booking and offer assistance smoothly. 
  • Pet Travel: Qantas allows passengers to travel with pets. The passengers can book the arrangement from the convenience of Qantas Airways head office, as you would be asked to submit the health certificate and fill out the related form. The Qantas Airways pet fee may apply. 

Qantas Airlines Headquarters Map

Below is the overview of the Qantas Airlines Headquarters map that helps you access the location efficiently:

The Qantas Airways headquarters in Sydney is the important hub for managing the airline’s operations, ensuring passengers receive high-quality and prompt travel service.

Whether you need help with flight bookings, baggage inquiries, or special travel arrangements, the Qantas Airways head office is equipped to handle all travel-related requests.

By visiting the Qantas Airways corporate office, passengers can enjoy a hassle-free experience and access customized travel assistance to make their travel journey convenient and memorable.

Where is the Qantas headquarters located?

The Qantas headquarters address is 10 Bourke Road, Mascot, NSW 2020, Australia. This is where passengers can request all travel-related services such as flight booking, unaccompanied minor services, pet travel, and more.

How can I contact the Qantas Airways head office?

You can contact the Qantas corporate office at +61 2 9691 3636 or visit their official website at www.qantas.com.

How do I inquire about lost baggage or delayed flights?

Flight-related queries, including lost baggage and delays, should be directed to the Qantas Customer Service team at 13 13 13 or through the Help and Support section of their website.

Where is the Qantas baggage office located?

The baggage office is available at Sydney Kingsford Smith International Airport in the arrivals hall of Terminal 1. Here passengers can purchase extra baggage and report the lost or delayed baggage upon arrival.

Can I book a last-minute flight at the Qantas city sales office?

Yes, the Qantas Airways head office in Sydney provides last-minute flight bookings and discounted fares for in-person customers. Passengers who are flying the same as day as booking must book 4 hours before the scheduled departure.

Does Qantas allow pet travel?

Yes, Qantas allows pet travel, but you must book in advance and provide necessary documents at the Qantas headquarters.

Can I visit the Qantas corporate office without an appointment?

It is recommended to schedule an appointment in advance if you wish to visit the corporate office for business-related matters. For general queries, contact the customer service team.

What services are available at the Qantas headquarters?

The Qantas head office provides flight bookings, flight changes/cancellations, baggage assistance, special service requests, pet travel arrangements, group booking, and all other travel services mentioned on the airline’s official website.

Qantas Airways