Thai Airways Bangkok Office in Thailand

  6 Lan Luang Rd, Ban Bat, Pom Prap Sattru Phai, Bangkok 10100, Thailand

  contact@service.thaiairways.com

  https://www.thaiairways.com/

bangkok, thailand

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Thai Airways is Bangkok’s national carrier and is known for its world-class service and extensive global network. The Thai Airways headquarters in Bangkok is an important hub catering to many passengers’ needs, offering prompt customer support and essential travel needs.

This article highlights in detail the services and amenities available at the Thai Airways head office in Bangkok and how passengers can be assured of hassle-free travel. 

Thai Airways Headquarters/Corporate office in Bangkok 

Thai Airways main office is the central hub for managing essential business operations and executive functioning. The office is conveniently located and offers passengers all add-ons and travel-related services. Here’s the important information you need to know about the airline’s office:

Airlines NameThai Airways
IATA CodeTG
ICAO CodeTHA
CityBangkok
CountryThailand
Address6 Lan Luang Rd, Ban Bat, Pom Prap Sattru Phai, Bangkok 10100, Thailand
Ph. Number+66 2 356 1111
Office TimingsMonday to Sunday: 24 Hours
Emailcontact@service.thaiairways.com
Websitehttps://www.thaiairways.com/
AirportSuvarnabhumi Airport (BKK)

Thai Airways City Sales Office

The Thai Airways City Sales office in Bangkok allows its passengers to book a flight with the airline’s representative which helps passengers plan their travel conveniently.

The office helps passengers request flight changes/cancellations and adds special service requests like a wheelchair, meals, etc.

Location:Bangkok, Thailand
Address:Vibhavadi Rangsit Road, Chatuchak district, Bangkok
Phone:1800-02-02-02, 66-2356-1111
Email:callcenter@thaiairways.com

Thai Airways Office in Suvarnabhumi Airport (BKK)

Thai Airways serves as a primary hub at Suvarnabhumi Airport (BKK) that facilitates seamless transition for departing and arriving passengers. Resourceful services and amenities would be offered at the BKK office such as check-in, priority boarding, instant class upgrade, baggage handling, and complimentary lounge access for Business Class and First Class passengers.

Below is a detailed overview of the Thai Airways main office at BKK Airport:

Airport NameSuvarnabhumi International Airport
Airport CodeBKK
Address4th floor, Suvarnabhumi International Airport
Thai Airways Office in Bangkok Terminal 1
Arrival TerminalTerminal 1
Departure Terminal Terminal 1

Services offered at Thai Airway Head Office 

Thai Airways’ main office in Bangkok offers a wide range of services to enhance the travel experience. These services include – 

  • Check-in: There is a dedicated check-in counter for all tier status members. Passengers can check in for domestic and international flights until 8 hours before scheduled departure. 
  • Lost and Found: Passengers who need to follow up on their delayed baggage or compensation can visit the Thai Airways corporate office to track the process of their pending cases.
  • Flight changes/cancellations: Passengers can request flight changes or cancellations up to 24 hours before departure. It is subject to a fee and any applicable fare difference.
  • Frequent Flyer Program (Royal Orchid Plus): Assistance by the Thai Airlines customer service team would be offered in relation to mile accumulation and redemption.
  • Group and corporate travel: Customized travel solutions are offered in case of group booking of 10 or more passengers. Also, occasional fares and other benefits are offered to corporate clients. 
  • Special travel service: Booking for special assistance such as wheelchair service, unaccompanied minors, pet travel, and escort assistance for pregnant women and elderly passengers can be made at the Thai Airways office. Please note that these services must be booked up to 24 hours before scheduled departure.

Thai Airways Bangkok Office Map

Passengers can use the interactive map below to navigate the exact location of the Thai Airways head office in Bangkok. Use the link below or go to the airline’s website to access the map. 

The Thai Airways offices in Bangkok are the main source of contact for new and existing travelers which offers unwavering customer support. From its corporate headquarters on Lan Luang Road to its terminal office, Thai Airways offers world-class services and comprehensive assistance.

Whether you need to book a flight, manage your travel arrangements, or resolve flight delay or baggage delay issues, the professional and well-trained staff ensures a hassle-free travel experience.  

What are the operating hours of the Thai Airways headquarters in Bangkok?

Thai Airways’ main office operates during business hours 9:00 AM to 6:00 PM, Monday to Friday.

Can I book a flight at the Thai Airways City Sales Office?

Yes, passengers can request a new flight booking at discounted fares. In case passengers want to make urgent travel assistance, it can be done provided 4 hours before scheduled departure. 

How can I contact Thai Airways customer service?

You can reach the customer service team by calling 1800-02-02-02 (toll-free) or +66-2356-1111, or via email at callcenter@thaiairways.com.

How do I join the Royal Orchid Plus program?

You can join the program by signing up online or visiting the Thai Airways Bangkok Office for related assistance.

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