At Yakutia Airlines, we are dedicated to providing our passengers with reliable, accessible, and top-quality service. Whether you’re booking a ticket, making inquiries about our loyalty programs, or seeking assistance with baggage, our team is ready to support you.
Yakutia Airlines Headquarters Offices and other Details
Below, you’ll find comprehensive contact details for various services to ensure a seamless travel experience:
| Service | Contact Details | Working Hours |
|---|---|---|
| Headquarters Address | Russian Federation, Republic of Sakha (Yakutia), 677014, Yakutsk, st. Bykovskogo, 9 | N/A |
| General Office Email | office@yakutia.aero | N/A |
| SITA/AFTN | YKSGRR3 / YEEESIL | N/A |
| Tickets, Flights, Fares, and Inquiries | Tel.: 8 800 700 21 90 (Toll-free within Russia) Tel.: +7 (4112) 491 299 (International) Email: info@yakutia.aero | 24/7 |
| Website Orders Support | Email: help@yakutia.aero | Mon-Fri: 9:00 – 19:00 (YAKT)Sat-Sun: 9:00 – 17:00 (YAKT) |
| Loyalty Program (Free Flight) | Email: free-flight@yakutia.aero | Mon-Fri: 9:00 – 17:00 (YAKT) Sat-Sun: Closed |
| Online Registration Assistance | Tel.: 8 800 700 21 90 Email: dcs@yakutia.aero | 24/7 |
| Baggage Search | Tel.: +7 (4112) 44-32-21 Email: oop@yakutia.aero | Mon-Fri: 9:00 – 19:00 (YAKT) Sat-Sun: 9:00 – 17:00 (YAKT) |
| Services for Individuals with Disabilities | Tel.: +7 (4112) 44-32-21 Email: oop@yakutia.aero | Mon-Thu: 9:00 – 18:00 (Yakutia); Fri: 9:00 – 16:45 (Yakutia) |
| Corporate Agreements | Mon-Thu: 9:00 – 18:00 (Yakutia); Fri: 9:00 – 16:45 (Yakutia) | Mon-Thu: 9:00 – 18:00 (Yakutia) Fri: 9:00 – 16:45 (Yakutia) |
| Charter Transportation | Tel.: +7 (4112) 44-33-03 Email: charter@yakutia.aero | Mon-Thu: 9:00 – 17:00 (Yakutia); Fri: 9:00 – 16:45 (Yakutia) |
| Certificate Issuance | Tel./Fax: +7 (4112) 44-31-12 Email: spravka@yakutia.aero | Refer to Procedure |
| Claims (Delays, Cancellations, etc.) | Mon-Thu: 9:00 – 18:00 (Yakutia); Fri: 9:00 – 16:45 (Yakutia) | Mon-Thu: 9:00 – 18:00 (Yakutia) Fri: 9:00 – 16:45 (Yakutia) |
| Agents’ Technological Support | Email: agent@yakutia.aero | Mon-Thu: 9:00 – 17:00 (Yakutia); Fri: 9:00 – 16:45 (Yakutia) |
We strive to deliver prompt and efficient support to address your needs. Whether you’re planning your next journey, resolving an issue, or exploring our loyalty programs, Yakutia Airlines is here to ensure your experience is seamless and satisfying. For any queries, don’t hesitate to reach out to the relevant department listed above. Safe travels!